Legal
Last updated: March 27, 2026
By accessing or using the services provided by Velcora Media ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use our services. These terms apply to all clients, visitors, and users of our website and client portal at velcoramedia.com.
Velcora Media provides done-for-you social media management services, including:
Services begin upon receipt of your completed onboarding and first payment. Content delivery typically begins within 48 hours of onboarding completion.
As a client, you agree to:
Your content: You retain full ownership of all media, photos, videos, and brand assets you upload to our platform. You grant Velcora Media a limited license to use these assets solely for the purpose of creating and publishing your social media content.
Generated content: Upon full payment, you own all social media content we create for you. We may use anonymized examples of our work (without identifying your business) for our own portfolio or marketing unless you request otherwise in writing.
Published content: Once posts are published to your social media accounts, they are governed by the terms of those platforms. We are not responsible for content moderation decisions made by third-party platforms.
Either party may cancel services with 14 days written notice via email to contact@velcoramedia.com.
We offer unlimited revisions on all content. To request a revision, use the client portal or email us directly. Approved content that has already been published cannot be revised retroactively on the platform — only future posts can be adjusted.
If you do not respond to a content approval request within 5 business days, we may proceed with scheduling the content as presented.
Our content creation process uses advanced technology and professional expertise to draft posts based on your brand information. All content is reviewed and refined by our team before delivery. You are responsible for reviewing and approving all content before it is published. Velcora Media is not liable for any inaccuracies in content drafts that are approved and published without revision.
We create content in good faith to comply with the terms of service of each social media platform. However, platforms may change their rules without notice. Velcora Media is not liable for content removed, accounts suspended, or reach reduced due to platform policy changes or algorithmic decisions beyond our control.
To the maximum extent permitted by law, Velcora Media shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost revenue, lost followers, or loss of business arising from:
Our total liability to you shall not exceed the amount paid in the most recent 30-day billing period.
We guarantee consistent, high-quality content delivery. We do not guarantee specific results such as follower growth, engagement rates, leads generated, or revenue increases. Social media performance depends on many factors outside our control, including platform algorithms, market conditions, and audience behavior.
We treat all client business information, brand strategies, and credentials as strictly confidential. We will not share your business information with competitors or third parties beyond what is necessary to deliver your services.
These Terms are governed by the laws of the State of California, United States. Any disputes shall be resolved in the courts of Riverside County, California.
We reserve the right to update these Terms at any time. We will notify active clients of material changes via email with at least 14 days notice. Continued use of our services after that period constitutes acceptance of the updated terms.